Will I be charged VAT?


All orders placed, which are being delivered within the UK and are inclusive of VAT.

Orders with a delivery address outside the UK may be subject to import duties and taxes (including VAT) which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please note, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the United Kingdom, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.

Most popular FAQs

  1. Discount code/ Free Gift exclusions (536102 views)
  2. What do I do if I have not received ... (184749 views)
  3. Will I be charged customs and import charges? (128465 views)
  4. Are there any shipping restrictions on Benefit products? (116912 views)
  5. Do you deliver to my country? (114801 views)
  6. Are all products available for world-wide shipping? (109333 views)
  7. What are the Terms and Conditions of the 'Your ... (108677 views)
  8. How can I pay for my order? (108492 views)
  9. I have received my item and it is damaged. ... (101443 views)
  10. Are there any shipping restrictions on Paul Mitchell products? ... (91634 views)

Latest FAQs

  1. Discount code/ Free Gift exclusions (2017-11-16 10:10)
  2. What do I do if I have not received ... (2017-09-12 13:55)
  3. How long will it take for my order to ... (2017-07-26 09:21)
  4. When will I receive my refund? (2017-04-10 16:42)
  5. Who will deliver my order? (2016-11-17 11:40)