Will I be charged customs and import charges?


Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).

Most popular FAQs

  1. Discount code/ Free Gift exclusions (410583 views)
  2. What do I do if I have not received ... (165592 views)
  3. Will I be charged customs and import charges? (123247 views)
  4. Are there any shipping restrictions on Benefit products? (113044 views)
  5. Do you deliver to my country? (110128 views)
  6. What are the Terms and Conditions of the 'Your ... (106834 views)
  7. Are all products available for world-wide shipping? (105070 views)
  8. How can I pay for my order? (102145 views)
  9. I have received my item and it is damaged. ... (97582 views)
  10. Are there any shipping restrictions on Paul Mitchell products? ... (89222 views)

Latest FAQs

  1. How long will it take for my order to ... (2017-07-26 09:21)
  2. Discount code/ Free Gift exclusions (2017-06-13 12:37)
  3. When will I receive my refund? (2017-04-10 16:42)
  4. Who will deliver my order? (2016-11-17 11:40)
  5. How can I pay for my order? (2016-11-15 17:24)