Please see our International Delivery page for estimated delivery times as these vary widely by destination.
In the event of postage delays, we allow the following timescales to elapse before we can investigate further:
Europe- 21 days
Rest of World- 40 days (Turkey is currently classed within our 30 day timescale)
*Please note- We allow up to 40 days for parcels to reach Russia, Singapore, Hong Kong, Bulgaria and Australia.
If your order has failed to arrive after this time, please contact our Customer Service Team who will investigate further and arrange for a replacement to be sent.