If you are having a problem placing an order, please can we ask that you:-

• Check that we accept the card you are trying
• Make sure that there are no spaces in the credit card number
• Check that you have entered the correct expiry date of the card (you do not need to enter a start date or issue number if your card does not have one)
• Ensure that you have entered the 3 digit Card Security Code from the back of your card or the 4 digit code from the front of the card if you are using Amex
• Try another card

If you are still experiencing problems making an order, then please call us on 0844 249 5022 where one of our dedicated team of advisors will be happy to help you.