We are sorry that you want to cancel your order with us.

You can cancel your order up to the point your order enters the dispatch process. You can do this by:

• Accessing my account and following the prompts from within account summay details.
• You will see a flag which you will need to select for cancellation of part or all of your order.
• You will then be asked to select a cancellation reason. This helps us to improve our services by understanding why your order is no longer required.

Once you have completed your cancellation you will receive an email to confirm the cancellation request was successful. Please allow up to one hour for us to confirm whether your item(s) has been successfully cancelled.

Unfortunately once your item shows at "in warehouse" or "dispatched" it is not possible for us to cancel it. Have a look at our returns policy to find out how to return any item(s) that you no longer require.